Return and Refund Policy

1.  RETURNS & EXCHANGES. For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact use at PooGodGenetics@gmail.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange. 

2. RETURN SHIPPING. Shipping instructions will be included with your return authorization.

3. EDILIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items, Special-Order items, Custom Products, and Gift Card are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management's discretion, if the item being returned/exchanged doe snot meet the criteria set forth within this policy. 

4. CONDISTION OF ITEMS. Items may be in any condition. 

5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise states. If original form of payment is unavailable, store credit may be issued at our discretion. 

If you have any questions about this return policy, please contact us at PooGodGenetics@gmail.com

Effective February 21, 2024